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VIRTUAL SYSTEMS RECOVERY

An event of data loss on servers, virtual machines and hypervisors can be incredibly intimidating.

Our Engineers have recovered thousands of virtual systems for enterprise level customers throughout their decades of combined experience.  You are not in this alone and in fact, do not attempt to do this alone as it can very likely make the problem worse.  We are here to lend a helping hand.

The growth in demand for data / disaster recovery has been doubling in recent years as more businesses move their legacy systems and servers to SSD and more virtual / cloud based solutions.  This is not because traditional hard drives and file systems are necessarily more reliable, but more about an unjustified belief that a new solution will be a cure-all to an old problem which is simply not the case.

Many Servers and computer systems can suffer all sorts of logical problems when power is lost. Given that many are moving to virtual environments, we are seeing a rise in the number of recoveries from virtual server environments overall. Just because a VM can be hosted in the cloud does not mean it cannot fail. In fact, from what we see here in the lab, the incidents of server failure and data corruption / loss is actually increasing despite cloud backup provisions.  With new complex systems and technology, comes new complex problems which has rang especially true for VM’s and VHD’s.

In reality, a virtual machine and its data volume can become corrupt if the physical server, SAN or NAS develops too many bad blocks at the hardware / physical storage level.  These bad sectors can increase with power fluctuations, outages or even vibration harmonics transmitted through large scale arrays.  While you might have millions of files within your VM or VHD, the physical hardware technically sees it a singular large file.  Which means if blocks are missing from unreadable sectors, your system can see that VM as corrupted (or incomplete) making it unable to translate the data properly and therefore losing access to the files and databases within.

All of this might sound scary, especially since there are extremely few labs and minds in the world that can properly handle such tasks but you can rest assured you have found the right place for the job.   This is why it is imperative to choose the right disaster recovery lab when dealing with such complex issues.  We cannot count the number of times that clients have come to us who sent their systems off to multiple so called 'data recovery labs' all over the country, who were all unable to restore the data in functional form.  Only then to find we are heads and shoulders above the competition in these highly specialized areas such as VM and RAID.

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WE CAN HANDLE ANY VIRTUAL DATA LOSS SCENARIO

Failed disks or damaged RAIDs

Formatted or overwritten hosts and VMs

Deleted VMs or hypervisors

Deleted files from within a VM

Corrupt Datastores or host volumes (VMFS, NTFS, ReFS, EXT, XFS, etc)

Deleted snapshots

Missing LUN's

Whether it's a single virtual machine or an entire virtual system on enterprise storage, we can handle it all. Call us today for a free consultation and diagnostic evaluation.

Our recovery capabilities are nearly unlimited, whether it is software corruption, device failure, or accidental deletion. Through custom options and years of experience, along with thousands of recoveries and virtual restorations — Synergy Data Recovery has established itself as an industry leader.

iSCSI and LUNs

 

iSCSI (internet small computer systems interface) is common-place among enterprise level systems such as large SAN servers.  Since there is usually an incredibly large amount of users accessing these enterprise systems, it is hardly efficient to create a separate partition for each user and increasing or decreasing their size quickly is a nightmare.  iSCSI can alleviate this and carve many little storage spaces from the large system.   Each one of these spaces has a 'logical unit number' or LUN assigned to it, which is why many will call each virtual partition a LUN.

Recovering data from iSCSI targets and LUNs requires an incredibly advanced skill set along with cutting-edge equipment and dedicated tools. Our engineers and technicians must often go down a rabbit hole of the inner workings for complex file systems, including Linux systems, to piece together these “soft/virtual partitions”. This not only takes an incredible amount of experience and know-how from specialists who’ve spent decades learning the inner workings and cogs that make a computer system work, but also extremely advanced and custom tailored data recovery and filesystem analysis tools and equipment.

We not only possess all of these things but also have complete control and flexibility to tailor a method of action designed specifically for the conundrum you might have found yourself in.  In fact, we are far above the competition in this realm and often have others in the data recovery industry seek guidance from us on this very topic.

If you have lost access to a LUN — then you have certainly come to the right place.  We are well aware that these situations are usually time sensitive  and it is our highest priority to get you back up and running quickly, eliminating interruption for you and your end-users.  Contact us 24/7 to speak with a specialist regarding your situation so you don't have your IT department's phones ringing off the hook from your end-users unable to access their critical systems and applications.

Any Virtual Enviornment

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We Will Get The Data Back

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ENTERPRISE SYSTEMS

It is no mistake that we are the top choice of the largest corporations in the world when it  comes to recovering data from complex enterprise level platforms.

We have recovered data in virtually every scenario thrown at us and have not come across a custom setup yet that we can not recover data from.  When you contact us, it means that the worst case scenario has already happened and your next steps could determine the future of your business as it stands today, which is exactly why you need to make sure you find a lab equipped for the task.

Your knowledge and understanding of your hardware and the data you seek is invaluable and we will always keep a clear line of communication with you or your department whether you are the CTO of a Fortune 500 company or an outsourced IT Firm that has been designated as the point of contact for the matter.  You will never be kept in the dark and we will work diligently morning, noon and night to retrieve the data as quickly as desired to get you back up and running.  Need to talk to an Engineer from our Lab to make sure nothing you say is lost in translation? NO PROBLEM!

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CERTIFIED VIRTUAL EXPERTS

Given the fact that virtualization has seeped into every facet of our daily lives, it is not surprising that virtualization has also occurred in every aspect of business as well.  Therefore, we have invested a significant amount of time, energy and equipment into leading the charge on data recovery within virtual environments.  We can recover data from any VM or Hypervisor, no matter what type of hardware they are stored on.  Our Technicians are familiar with them all.

We have Virtual Specialists who are trained and certified for VCP (VMware Certified Professional) and are always staying up-to-date with new features and training.

Many also possess certification in Server Virtualization for Windows Server and Hyper-V  (MCTS) through Microsoft training.  

Whether your data loss is attributed to physical hardware failure of which the VMs are stored, a logical issue or even the 'purple screen of death' - we have you covered and can get the data back.   Call us today at 800.655.5686 to speak with an expert.

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