Ransomware is a malicious encryption virus that can infect your system through many different delivery methods  (e.g. malware, email etc.)    In the last two years, we have seen an incredibly significant uptick in ransomware cases and it has ruined many organizations and businesses ranging from small 'mom & pop shops' to Fortune 500 companies and everything in between.  We have also seen it affect hospitals,  courthouses and all types of government organizations from small municipalities to the Federal level. 

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Plain and simple, NO ONE is safe from ransomware and it appears to only be getting worse as these criminals share their methods and tools via the dark web. Since the overwhelming majority of the attacks come from overseas, it makes it virtually impossible for our legal system to assist in any meaningful way.  First of all, do NOT blame yourself.  As stated above, it has affected every sector in the world and you are a victim of a heinous crime. 

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Ransomware gets onto your storage media or cloud hosting then it encrypts all of your data making it completely useless and non-functional without an encryption key.  The data is still there but it is scrambled rendering it unreadable to your system.  We have also started to see a new type of ransomware over the last year that encrypts the entire partition making it impossible to even see the file extensions.  You have to remember that these attackers are indeed criminals and have no honor in negotiating and can dictate terms from start to finish leaving you at their mercy if you attempt to negotiate from a point of desperation.  

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Given these facts, we have invested heavily in our Ransomware Specialists and their recovery methods.  We are here to help and offer a 100% free phone consultation as well as a free diagnostic evaluation to determine the best route of action to recover your data.  We also offer 24/7 Emergency Service which is frequently required for this type of case.  You obviously need to do what you feel is best for your organization or business but we highly encourage you to speak to an expert first so you have all the facts to make an informed decision.  In many cases, the attacker will tell you that "this is just business" but make no mistake this is a full fledged crime and they do not care if this interrupts your business or if you lose your data permanently.   We have seen many ransoms paid only for the attacker to ask for even more money through a 2nd payment and not provide the encryption key, ultimately leaving victims to come to us after already paying a substantial ransom making them a victim on two separate occasions.

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If you have found yourself victim of a ransomware attack, call us immediately at 800.655.5686 to speak with one of our Ransomware Specialists.   Very few data recovery companies have the capability to do anything with ransomware cases and there are even some that take substantial upfront fees with no ability nor intention to recover any data. Therefore, making sure you talk to the right people is of paramount importance.  Luckily, if you are here reading this — you have come to the right place!